Consumer Complaints Portal

A complaint about a product or service purchased from us can be filed at the Competition and Consumer Agency’s Center for Complaints.

The EU Commission’s online complaint portal can also be used when filing a complaint.
This is particularly relevant if you are a consumer domiciled in another EU country.
Complaint is filed here: https://ec.europa.eu/odr (opens in a new window).

When filing a complaint, you must provide our e-mail address: info@fadandel.dk.